Delivery Information

Our Shipping Policy

Thank you for shopping at Express Gamez! We are committed to delivering your gaming consoles and accessories as quickly and efficiently as possible. This page provides detailed information about our shipping policies, timelines, and procedures.

We partner with reputable shipping carriers to ensure your orders arrive safely and on time. Please review the following information to understand how we handle shipping.

Shipping Times

Our minimum shipping time is 24 hours, with a maximum of 14 days, depending on your location. Here's a general guideline:

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Local Delivery Time Estimates

LocationEstimated Delivery Time
Local (City/Region)1-2 business days
Regional (Within the Country)2-5 business days
Remote Areas3-7 business days

Please note that these are estimated delivery times. Actual delivery times may vary due to factors beyond our control, such as:

  • Holidays
  • Weather conditions
  • Carrier delays
  • Customs processing (for international orders)

Shipping Costs

Shipping costs are calculated based on the following factors:

  • Weight and dimensions of the package
  • Delivery location
  • Shipping method selected

You can view the shipping cost for your order during the checkout process before you finalize your purchase. We offer several shipping options to meet your needs and budget.

Order Processing Time

Orders are typically processed within 1-2 business days. Processing time includes:

  • Order verification
  • Item preparation
  • Packaging
  • Shipment arrangement

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods

We offer the following shipping methods:

  • Standard Shipping: Our most economical option, with delivery typically within the estimated listed time frames.
  • Express Shipping: For faster delivery, usually within 1-3 business days.
  • Priority Shipping: The fastest option, often with guaranteed delivery within 24-48hrs.

The availability of shipping methods may vary depending on your location.

Shipping Restrictions

Please be aware of the following shipping restrictions:

  • We currently do not ship to P.O. Boxes.
  • Some items may have shipping restrictions due to their size, weight, or content.
  • International orders may be subject to import duties, taxes, and customs clearance fees, which are the responsibility of the recipient.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement as quickly as possible.

Shipping FAQs

  1. How can I track my order?

    You will receive a tracking number via email once your order ships. Use this number on the carrier’s website.

  2. Can I change my shipping address after placing an order?

    Unfortunately, we cannot guarantee that we can change your shipping address after you place your order. Please contact us as soon as possible, and we will do our best to assist you. However, if the order has already been processed, we may not be able to make changes.

  3. What happens if my order is delayed?

    If your order is delayed, please track it using the provided tracking number. If you have concerns, contact our customer service team, and we’ll investigate.

  4. Do you offer international shipping?

    Yes, we offer international shipping to select countries. Shipping costs and delivery times vary. See our International Shipping section.

International Shipping

We offer international shipping to many countries. However, please note the following:

  • Shipping costs and delivery times vary significantly depending on the destination.
  • The recipient is responsible for all customs duties, taxes, and import fees.
  • Delivery times are estimates and can be affected by customs delays.
  • Some products may not be available for international shipping due to restrictions.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please don’t hesitate to contact our customer service team:

Email: support@expressgamez.com

International Delivery Time Estimates

RegionEstimated Delivery Time
North America1-3 business days
Europe2-7 business days
Asia2-14 business days
Africa7-14 business days
South America7-14 business days
Australia/Oceania3-14 business days

Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your shipment on the carrier's website. We partner with

Important Notice: During peak seasons and promotional periods, shipping times may be longer than usual. We appreciate your patience and understanding.